When to Call
Our emergency response service handles critical situations that can't wait: complete network outages, ransomware incidents, server failures, and security breaches. We provide immediate triage, containment, and restoration—24/7.
Network Outage
Complete loss of internet or internal network connectivity
Ransomware/Malware
Suspected infection, encrypted files, or ransom demands
Server Failure
Critical server down, applications unavailable
Security Breach
Unauthorized access, suspicious activity, data exposure
Data Loss
Accidental deletion, failed backup, corrupted files
Phone System Down
VoIP or conference system completely unavailable
Our Response Protocol
Immediate Triage
We answer your call, assess the situation, and determine the severity. Critical issues get on-site response within hours.
Containment
For security incidents, we isolate affected systems to prevent spread. For outages, we identify the failure point.
Recovery
We restore service from backups, reconfigure systems, or deploy temporary workarounds to get you operational.
Root Cause Analysis
Once stable, we investigate what caused the incident and implement preventive measures.
Post-Incident Report
You receive a detailed report of what happened, what we did, and recommendations to prevent recurrence.
What We Provide
24/7 Availability
Call us anytime, day or night. A technician will answer and assess your situation immediately.
Rapid On-Site Response
For critical incidents, we can be on-site within hours—not days.
First Response for Ransomware
We contain the infection, preserve forensics, and coordinate with law enforcement and cyber insurance if needed.
Restore from Backups
We have the tools and expertise to restore data quickly and verify integrity.
FAQ
Need Help Now?
Call us immediately. We'll answer and start triaging your emergency.
Call (727) 620-9641